19:53:56, 17/01/2023
Post ID: 88
Last edit: 16:57:43, 28/01/2023
Hello everyone,
First of all, [b]DO NOT[/b] use the board "Bugs" for regular conversations. You can post a reply even to a thread you don't own, but only if you have some other piece of information about the said bug that wasn't mentioned before in the thread. Thank you all for understanding this.
If you encounter anything in the game / on the website that seems to not work properly or at all, and there is not yet a report on this particular issue (to avoid having duplicate threads), then follow these steps:
1. [b]If no thread for the same issue exist[/b], open a new thread on the official game forum at https://www.wingsoftheuniverse.com/forum/bugs, otherwise make a post in the already existing thread for this issue. Please make the name of the new thread as specific to the found issue as possible. [i]E.g. if you find that a shop is not working, make the title [/i] "Shop not working"[i].[/i]
2. Write everything you think you've found not working properly with steps to reproduce this bug (describe what exactly you've done that led to this bug). [b]Please be as specific as possible to allow the dev to quickly find out what went wrong.[/b]
3. If you have any screenshots / logs to show what is wrong, mention in that new thread on forum that [b]"Additional documentation is available on Discord"[/b] and create the new thread.
4. On Discord, in "bugs_documentation" text channel, post the screenshots / logs along with a link to the thread on the Forum. Official Discord server: [url]discord.gg/5VuYBpV[/url]
PS: There is a directory on your device in %appdata% called "WoTU", which holds up to 6 game logs (the most recent one from the latest game session is always called [b]"wotu.log"[/b], then there are up to 5 historical logs of previous game sessions).
[b]The full path to the log directory should look like this:[/b]
[u]C:\Users\current_user\AppData\Roaming\WoTU\logs[/u] [i](replace current_user with your own username)[/i]
Thank you for helping to make the game better for everyone.
Regards,
Lukas Tokar